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Education

• Business Management Degree Program (A.O.S.) Accounting Systems Specialist Certificate Program Business Technologies Specialist Certificate Program
• Activities and Societies: Received Certificate of Completion in Word Perfect 2000 and Microsoft Word. Proficient in Typing Letters, Memos, Tables and Graphs. 45 Wpm.
• Activities and Societies: Learned to Operate A 30-Line Switchboard as Well as Performing Other Clerical Duties Such as Photocopying, Filing, Faxing and Typing 45 Wpm. Received A Certificate of Completion in Receptionist. Microsoft Office / Microsoft Windows / Telephone Skills / Filing / Editing / Customer Service Skills / Data Entry Developed Ability to Work in A Fast-Paced Atmosphere Maintained Excellent Customer Relations and Developed Customer Rapport Diplomatically Resolved Customers Complaints on As-Needed Basis Ability to Follow Instructions Well and Make Decisions with no Supervision Maintained All Record-Keeping Procedures Without Error Effectively Developed Telephone… Show More Microsoft Office / Microsoft Windows / Telephone Skills / Filing / Editing / Customer Service Skills / Data Entry Developed Ability to Work in A Fast-Paced Atmosphere Maintained Excellent Customer Relations and Developed Customer Rapport Diplomatically Resolved Customers Complaints on As-Needed Basis Ability to Follow Instructions Well and Make Decisions with no Supervision Maintained All Record-Keeping Procedures Without Error Effectively Developed Telephone Communication Skills Show Less