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• • Leadership/Human Resources - Equal Employment in Action, Workplace Harassment for Individual Performers, Leadership Internship, Ethical Leadership, High Performance Teams, Info Security Awareness, Standards of Business Conduct, Employee Engagement, Leading Through Transformation &Amp; Change, HP Global Performance Stds, Hps Trade Compliance • Customer Relations - Putting Customers First, Alliances &Amp; Partners, Strategy Essentials, Growth &Amp; Mobilization, Portfolio Optimization, Delivering Service Excellence with Passion, Achieving Excellence in Customer Care • Project Management - the Process, Fundamentals, Coordination, Problem Solving, Requirements Determination, Time Management, Facilitation Basics Workshop • Financial - Accounting &Amp; Financial Orientation, Successful P&Amp;L Management • Quality - GM Quality Institute-Management and Synchronous Training, Q-Basics, Tsg Lean Sigma System for Improvement • Communications - Data Communications Fundamentals; Data Resource Management
•  Business Objects  HP Openview – Service Desk  HP Openview – Service Center  Hyperion  Informatica  Jboss  MS Excel  MS Outlook  MS Power Point  MS Project  MS Word  Service Manager  Servicenow  Visio Professional  Vitria  Websphere